Question 1

What is FareVet?

Accepted Answer

FareVet is a price transparency and care navigation platform for pet owners. Compare clinic prices, get AI cost estimates, access deals and telemedicine, and find community help when budgets are tight.

Question 2

How does FareVet help me save money

Accepted Answer

FareVet shows clear prices before you book, then guides you to lower cost options when they exist. You see exact, starting, average, or estimated prices per service, plus deals.
You save by
 • Comparing clinic prices side by side, sort by price or distance
 • Getting a symptom budget with likely next steps, avoid surprise add-ons
 • Using promotions, payment plans, and telemedicine where appropriate

Question 3

Is FareVet free to use?

Accepted Answer

Yes. FareVet is free to browse and compare. You can search clinics, view indicative prices, and read reviews at no cost.

Paid features
 • FareVet AI, symptom budgets and smarter estimates
 • Bill Negotiator, guided scripts and review
 • Premium filters, saved searches, priority support
You can unlock specific actions with FareVet Credits, no subscription required. Subscriptions are available monthly and yearly for ongoing access.

Question 4

What are the different types of costs shown on FareVet, and how accurate are they?

Accepted Answer

Exact costs
 Specific posted prices for a defined service at a named clinic. Most reliable when the clinic has claimed its profile on FareVet. If a price was updated by our team, rare errors are possible. Please confirm with the clinic.

Starting cost
 The minimum price a clinic lists for a service. Final cost may increase with case complexity, for example added diagnostics, anesthesia time, or medications.

Average costs
 A typical price for a service at a clinic. If the clinic posts a range, for example 100 to 200, we show the midpoint, 150. If the clinic provides a typical price, we show that value.

Estimated costs
 A price range when an exact price is not available. Sources include a clinic provided estimate or a de identified user vet bill for a similar service. Estimates consider factors like pet size and complexity. Final cost may vary after an exam.

Accuracy note
 We update cost information daily, errors can occur. Always verify pricing with the clinic before treatment.

Tip
 Check the source chip on each price: Clinic, User invoice, or FareVet.

Question 5

What’s included in the Premium Plan?

Accepted Answer

• Ad-free experience: no sponsored listings, no display ads.
 • Unlimited AI Price Comparisons: run estimates for any service or symptom.
 • Full Vet Search Access: all clinics, all filters, saved searches.
 • 1 free Better Quote request per month: we contact clinics and send lower comparable options.
 • 2 Pro Chat sessions per month: cost navigation and next-step guidance, not medical diagnosis.
 • Early access to new tools: try features before public release.
 • Book vet appointments in app: at participating clinic

Question 6

How do I compare veterinary prices?

Accepted Answer

Simply go to the search page, enable your geolocation or enter the location in the search bar. Use the filter menu on the side of the page to choose the type of service you need, and you can also enter your pet’s weight if relevant. FareVet will then provide a list of nearby veterinary clinics, along with their prices for the specific services you're looking for. You can also filter by price instead of distance.

Question 7

Can I book veterinary appointments through FareVet?

Accepted Answer

Yes! FareVet allows you to easily book appointments with veterinarians directly through the app. Premium users can also access priority booking with top-rated veterinarians​.

Question 8

Can I see reviews from other pet owners?

Accepted Answer

Yes! FareVet allows users to read and share reviews of veterinary clinics and services, helping you make more informed decisions​.

Question 9

How do I get notified about deals and price changes?

Accepted Answer

FareVet sends notifications for special deals and price changes on veterinary services. This feature is available to both Free and Premium users​.

Question 10

What if I can’t find services in my area?

Accepted Answer

FareVet is constantly expanding, and we’re adding new services daily across the US and Canada. If you don’t find services in your area, don’t worry—we’re working hard to fill in gaps and ensure coverage everywhere. You can also send us suggestions for cities or areas where you'd like to see more services added by visiting our Help Center. We appreciate your feedback and look forward to growing our network to better serve you!

Question 11

How can I join the FareVet community?

Accepted Answer

Simply sign up for a Free or Premium account to start accessing community features. You can share your experiences, review clinics, and connect with other pet parents to exchange tips and advice​.

Question 12

What makes FareVet different from other pet healthcare apps?

Accepted Answer

FareVet is the only platform that focuses specifically on providing transparent, real-time veterinary pricing, ensuring that pet owners are informed about the cost of care upfront. Our goal is to make veterinary care affordable, accessible, and transparent​​.

Question 13

Can a FareVet vet prescribe medications?

Accepted Answer

Due to current laws in the US and Canada, our veterinarians cannot prescribe medications during telehealth consultations. Prescription laws vary by state and province, and without a physical examination, veterinarians are unable to legally issue prescriptions in a virtual setting.
That said, our vets are here to offer expert advice, help assess your pet’s condition, and guide you on what to do next, whether it involves an in-person visit or other steps to ensure your pet receives the best care possible.

Question 14

Where is FareVet available?

Accepted Answer

FareVet is currently available in the United States and Canada. We’re actively working to expand our services to other parts of the world, so stay tuned for updates as we continue to grow our reach to make affordable pet care accessible globally!

Question 15

How do I cancel my FareVet membership?

Accepted Answer

To cancel your membership, follow these steps:
1. Open the FareVet app.
2. Tap the Menu button in the upper left corner.
3. Go to the Your Plans page and select Premium Plan.
4. Scroll to the bottom and tap Downgrade Subscription, then follow the on-screen instructions to complete the cancellation.